I tried unistalling drivers and rebooting. Make sure that you…. When I tried solution 3. The only solution I can suggest is re-installing the current drivers you have in compatibility mode of Windows 7. I have been struggling with these same issues for months. System restored the drivers but it didn’t work. I ‘d appreciate any help.

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Would it be better to get a laptop with win 10 natively installed instead of upgrading from win 8.

Any suggestions on How to fix it? Sometimes, the physical presence of the device is required to tackle the issues.

Sorry this didn’t help. Could deleting the 2 files LowerLimit and UpperLimit have anything to do with it? I have been struggling with these same issues for months. Any of the above solution must work for you, as it has been known to work for many.

The laptop was brand new and within a few weeks the dvd drive was almost useless! Windows crashed and had to reinstall windows. It is an external drive and works on other windows systems below Windows Will power down and disconnect the drive power up and reconnect and see if it helps. I wish if I could help you out with it.

Are you saying you’ve only owned and used the drive a few weeks? Making sure AutoPlay is set worked. Did this solve your problem?

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If not, update it to latest Windows 10 anniversary update. Yes, my password is: You must log in or sign up to reply here. Windows successfully loaded the device driver for this hardware but cannot find the hardware device. Hope your drive is working fine now.

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Sometimes these updates solve the issues which ddvice being faced by so many people. An alternate driver may be providing this functionality. Just with very easy steps, how to make bootable USB pen drive for installing windows 10 in your PC or laptop.

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Matshita DVD-RAM UJS USB Device – Microsoft Community

I was able to use now my dvd. Checked the device manager now and it has: How satisfied are you with this reply? Thanx for the response. I also experience the laptop not booting up for several hours, then it works fine. If still not, keep reading.

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After a while it slowly started performing poorly. Okay, so I tried every single one of these. My Optical drive is a dvds-H01 5 by HP.

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