Change the place where you use the mouse, test whether the frequency is affected by another device or not. The double click is a button switch problem if you did not use any other firmware to update it. If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance. How do I solve this? One receiver is mapped with one KB, so if the dongle receiver is lost, unfortunately, it is not replaceable.

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My keyboard creates an unusual code when typing, how to fix it?

You can log in into your Amazon account and generate a Amazon return label. Tried to put in a new battery, change the USB port on my laptop, but the issue is geniius the same. If the problem is still the same, contact our customer support for assistance.

See full item description. An item that has been used previously.

Genius KBe NB Keyboard – Wiki

Is there anything I can do? How do I solve this? My keyboard and mouse doesn’t respond while pressing it, I have changed the battery, what can I do? I am still having problems with the symbol. United States and many geniud countries See details. This amount is subject to change until you make payment.

Unfortunately, we do not provide technical manuals geniuus end users, you can contact customer support for assistance. Jul 01, Try to change the battery first. But if the problem is the same, it is a hardware problem on the product.

Genius Product Support – KBX

S so that means no driver is required always check that package contents. The mouse sensor data read performance will be impacted. It is brand new, I bought it from Amazon, how do I get a replacement? Back to home page. If yes, there is no need to install a driver. Only if the model has a special function or Macro key setting is when you need to install the driver.

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Genius KB-19e NB Keyboard

What is your global warranty on your products? If you have plugged in other keyboard or mouse receivers, there could be interference between them.

Lowell, Massachusetts, United States. If you have any other questions, contact customer support for geniua. You can also try it on a different laptop or another USB port to exclude genuus battery low problem. We appreciate your feedback for your Genius product user experience. Seller assumes all responsibility for this listing.

How to get from the keyboard? Email to friends Share on Facebook – opens in a new window or tab Share on Twitter – opens in a new window or tab Share on Pinterest – opens in a new window or tab Add to watch list.

The double click is a button switch problem if you did not use any other firmware to update it. Check if your laptop recognizes the mouse or not in the Device Manager.

Check if your device is a plug-n-play device or not.